Graham is an employee-owned construction solutions partner that services the buildings, industrial, infrastructure, water and project finance sectors. We deliver lasting value for our clients through meticulous planning and scheduling, while upholding rigorous safety and quality standards. With offices throughout North America, our passionate and knowledgeable teams deliver projects that enable communities to thrive and people to live, work, move and grow in a rapidly changing world. With over nine decades of experience, Graham has the resources, capacity and expertise to undertake projects of every scope, scale and complexity. Join our team to deliver a better tomorrow.
We are seeking top-tier talent to join our Buildings division and deliver innovative projects in the healthcare, education, hospitality, recreational, entertainment, retail, commercial office, mixed-use, multi-family residential and light industrial sectors. As a member of this collaborative team, you can expect a safe, diverse and inclusive environment, and on-going learning and career development opportunities.
About the Role:
Reporting to the Office Manager, the Receptionist is responsible for all activities within the reception area and executes tasks in accordance with company policies and procedures while adhering to Graham’s Code of Business Ethics & Conduct. The Receptionist will perform administrative and clerical duties, including greeting and directing visitors, answering incoming calls, responding to emails, managing incoming and outgoing mail, and assisting the administration team with room bookings, catering, and transportation needs. As the first point of contact when guests enter the office, the Receptionist will need to deliver effective customer service to all clients, visitors, and employees of Graham and its affiliates.
As a Receptionist at Graham you will:
- Manage and maintain reception areas in office - Ensure front office boardrooms and reception kitchennete are kept tidy.
- Organize and restock the supply room
- Perform general administrative tasks and assist the administration team and other departments with administrative duties as required
- Collection and distribution of incoming/outgoing mail
- Arrange courier deliveries
- Maintain office meeting room calendars and schedules
- Order supplies and retain invoices for records
- Greet all office visitors in a professional manner, determine their needs, and direct them to the appropriate contact or service
- Answer and forward all incoming calls to the proper department or contact
- Monitor phone system, ensuring voicemail is checked and dealt with accordingly
- Order lunches for meetings and training sessions
- Manage requests and inquiries from clients, visitors, and employees in a timely, constructive, and respectful manner
- Help organize or facilitate staff celebrations ( office events, holiday parties, BBQ's, etc.)
- Assist with coordinating " Lunch and Learn" events
Qualifications/Experience:
- Minimum high school diploma; Business school graduate is preferred
- 2+ years of professional work experience in a high-volume office in an administrative or receptionist role
- Construction Experience is an asset
- Positive attitude with a strong work ethic and reliability
- Able to handle inquiries, resolve issues, and provide a positive experience for visitors
- Able to handle unexpected situations or conflicts with a calm and solution-oriented approach
- Experience in handling office equipment ( phone systems, copiers, scanners, etc.)
- Proficient in Microsoft Suite ( Word, Excel, Powerpoint, Adobe) and able to learn new software quickly. Familiarity with Blue Beam and SAP is an asset
- Stay updated with latest technology
- Professional and effective communication abilities and interpersonal skills
- Attention to detail and ability to prioritize tasks
- Strong customer service skills with a friendly and approachable demeanor
- Ability to work effectively as part of a team and also capable of working independently when needed
- Able to handle a fast-paced environment and adjust to changing priorities with ease
- Excellent problem solving skills
- Willingness to learn new things
- Flexibility with standard work hours as hours may be varied at times to accommodate business/project requirements.
If this sounds like you, then Graham may be the right fit. Apply today.
Graham is an Equal Opportunity Employer, and employment selection decisions are based on merit, qualifications, and abilities. Graham does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other characteristic protected by country, regional or local law.
Graham Group Ltd. also welcomes and encourages applications from those with disabilities. Accommodations are available upon request for candidates taking part in each stage of our process. For more information please see our AODA Compliance Policy and our Multi-Year Accessibility Plan.
No unsolicited resumes or phone inquiries from agencies, thank you.
As Graham's trusted recruitment partner, Jardeg aids in the hiring of skilled professionals who play a crucial role in the success of Graham's Buildings, Industrial, Infrastructure, Water, Development, Maintenance and Turnaround projects across Canada.
