Project Quality Control Manager


Seattle, WA, US, 98104

Graham is a growing, dynamic, and innovative construction solutions provider with history of success dating back to 1926. As an employee-owned company, you will be able to capitalize on our collective success by becoming an owner yourself. You will also be able to take advantage of professional development, learning and growth opportunities, while working on exciting, leading-edge projects.

We are seeking top tier talent to further strengthen our capabilities. We provide a collaborative and caring culture and the necessary tools and support for you to succeed, both personally and professionally. If you’re eager to work on innovative projects, be part of a great team and become an employee-owner, Graham is the place for you.

As a member of our team, you will provide insight and innovative construction solutions to ensure the successful execution of various projects, such as: education facilities; hospitals and healthcare centers; office buildings; warehouse and distribution centers; and mixed- use facilities.

You will also further hone your skills operating under various delivery methods including Bid-Build, Design-Build, Construction Management and IPD (Integrated Project Delivery).



The Quality Specialist is accountable for training and providing assistance and support to Quality Coordinators and / or project team members in planning, implementation, coordination, and reporting of Quality Management System (QMS) requirements at project level. Essential functions may include involvement in the Tender Quality Assessment (TQA), Project Quality Risk Assessment (PQRA), supporting the development of Project Specific Quality Plans (PSQP), Inspection and Test Plans (ITP), Deficiency Management, Lessons Learned, and a relentless focus on meeting and exceeding internal / external customer needs and expectations.  The incumbent has the technical proficiency, leadership skills, and communication skills to manage the quality requirements for multiple projects, and receives guidance from a Quality Manager as they gain the necessary experience and proficiency to become fully autonomous in project quality management delivery from bid to completion.


Essential Functions


  • Assist in conducting pre-install meetings with subcontractors and suppliers prior to the start of a new item of work.
  • Ensure implementation of the Project Specific Quality Plan (PSQP) on project sites by all project stakeholders.
  • Ensure the implementation and the regular updating of the Inspection and Test Plan(s) (ITP).
  • Assist in conducting site inspections to self-performed scopes of work.
  • Conduct random field verification of subcontractor’s quality control activities.
  • Participate in conducting field inspection and testing by third party laboratories / consultants.
  • Manage and track the implementation of the Deficiency Management Process (i.e. initiating Field Surveillance Reports (FSR), Corrective Action Report (CAR), and Non-Conformance Reports (NCR).
  • Review the Field Surveillance Reports (FSR), Corrective Action Report (CAR), and Non-Conformance Reports (NCR) based on frequency and severity of occurrence and findings.
  • Assist in conducting quality orientation of new workers on project sites.
  • Monitor deficiencies brought about by clients, consultants, and / or third-party site observation / inspection.
  • Ensure that Quality Key Performance Indicator (KPI) data for the project is documented.
  • Participate in the Testing and Commissioning process.
  • Ensure all requirements for quality during the handover are met.

Planning and Process

  • Assist in the Tender Quality Assessment process with the estimators during the tender stage.
  • Ensure that Project Quality Risk Assessment (PQRA) is conducted for the project upon awarding of project contract.
  • Support the development of Project Specific Quality Plans (PSQP) for projects with inputs from project team members.
  • Support the development of Project Specific Inspection and Test Plans (ITP) with coordination from team members, and solicit subcontractors’ inputs for their scopes of work.
  • Ensure risks identified in the Tender Quality Risk Assessment (TQA) and Project Quality Risk Assessment (PQRA) have been incorporated in the ITP.
  • Assist in identifying quality inspection forms applicable to the project scope of work during the ITP process and require subcontractors to review the forms for their own use.
  • Assist in conducting preconstruction start-up meetings with subtrades and suppliers to inform them of the project quality requirements.
  • Develop training plans and train workers on-site, detailing the requirements of the PSQP.
  • Assist in requesting quality plans and inspection forms from subcontractors and suppliers.

Client Focus

  • Build effective relationships with internal and external customers, design team, subcontractors, suppliers, and user groups that reflect and support Graham’s core values.
  • Communicate professionally with customers and their representatives as required and recognize the importance of building / maintaining effective business relationships.


  • Demonstrate HSE and Quality behaviours that reflect corporate expectations of Actively Caring and Road to Zero.
  • Take personal responsibility for own health and safety, and that of other workers, visitors to the site(s), the community, and the environment.
  • Know and comply with client requirements, Occupational Health and Safety Regulations, Graham’s Quality Management System, and all applicable government laws and regulations.


Education, Experience and Knowledge

  • Trade experience / certifications / diploma; degree in Construction Management, Engineering, Business, or a related field is preferred.
  • Minimum 4 years of progressive construction experience. Depending upon the project size, scope, and complexity, the years of experience may vary and may require an ability to assist with more than one project at a time.
  • Strong technical proficiency in Quality related areas (i.e. ISO 9001, ASME, CWB), related legislation, auditing, and data analysis.
  • Ability to make recommendations, take action, and make proactive decisions based on technical proficiency.
  • Experience and acumen required to anticipate client requirements, work proactively regarding risk and claim management, and work with limited supervision.
  • Experience and acumen required to correctly recognize and escalate issues as required.
  • Solid presentation skills and verbal / written communication skills.
  • Commitment to quality and safety, and ability to evaluate project-related processes.
  • Solid leadership skills with ability and willingness to face challenges, solve problems, and motivate others, while maintaining effective relationships with customers by meeting or exceeding their requirements and expectations.
  • Proficiency with MS Office Suite.
  • Proficiency using scheduling and project management software.


Compensation and Benefits:

  • Opportunity for ownership and increased income through dividends and share equity increases
  • Sharing of annual profits paid out in bonuses
  • Excellent Health & Dental benefits plan, Life insurance, AD&D. LTD and Flex Plan
  • 401(k) savings plan with employer matching upon eligibility
  • 12 paid holidays a year
  • 3 to 5 weeks of vacation per year, with credit for prior industry experience
  • Professional and career development opportunities


What we can offer you:

  • Strong commitment to safety in the workplace
  • Grounded and family-oriented workplace in a progressive environment that is at the forefront of a fast-evolving business sector
  • Commitment to the training and wealth of opportunities for career development across job categories, project types and locations around North America


Graham is an Equal Opportunity Employer, and employment selection decisions are based on merit, qualifications, and abilities. Graham does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other characteristic protected by country, regional or local law.

Build your career.


Applications will only be accepted as online submissions through the Graham website.
Applicants with disabilities will be accommodated if you are unable to apply online.


Please, no unsolicited resumes or phone inquiries from agencies, thank you.


Graham Group US Inc.
#400 - 568 1st Avenue South
Seattle, WA 98104

The Graham Advantage

• We are one of North America’s largest General Contractors

• Graham is 100% employee owned

• We champion development of our employees, including having accredited PMP and Gold Seal training available in-house

• We have a balanced portfolio of exciting, challenging, and career-defining projects

Build Your Career!





Nearest Major Market: Seattle