Proposal Specialist - Services
Calgary, AB, CA
Graham is an employee-owned construction solutions partner that services the buildings, industrial, infrastructure, water and project finance sectors. We deliver lasting value for our clients through meticulous planning and scheduling, while upholding rigorous safety and quality standards. With offices throughout North America, our passionate and knowledgeable teams deliver projects that enable communities to thrive and people to live, work, move and grow in a rapidly changing world. With over nine decades of experience, Graham has the resources, capacity and expertise to undertake projects of every scope, scale and complexity. Join our team to deliver a better tomorrow.
We are seeking top-tier talent to join our Services division and build innovative projects in the oil, gas, petrochemical, renewable energy, power, mining, forestry, underground, heavy construction, maintenance, turnarounds and sustaining capital sectors. As a member of this collaborative team, you can expect a safe, diverse and inclusive environment, and on-going learning and career development opportunities.
Reporting to the Business Development or Proposal Manager, Specialist leads the proposal management process (Requests for Proposals, Requests for Information, etc.) with high quality, customer-focused content. Working within Graham’s Services Division, the successful candidate plans, conducts, and coordinates a range of proposal management activities and acts as the main point of contact to internal stakeholders to assist in the preparation of proposal response materials
The Proposal Specialist also contributes to the development of team plans and discussions and demonstrates a strong understanding of Graham’s business objectives.
Essential Functions
- Implement the proposal process as defined in the GMS and ensure all prepared proposal and qualification submissions are high quality, compliant with solicitation requirements, and communicate Graham's capabilities and value of service.
- Analyze solicitation documents to identify deliverables, establish and update a compliance matrix, create a detailed proposal schedule with milestones, and ensure timely completion of tasks while communicating responsibilities to the team.
- Organize and lead internal proposal meetings, communicating responsibilities, proposal schedule and milestones, win strategies and themes, key messages and differentiators
- Develop compelling and compliant responses to proposal questions and requirements
- Collaborate with internal stakeholders to ensure accurate and value-added responses
- Craft solutions that are thorough, practical, and consistent with proposal and business objectives.
- Check and edit narratives for understanding, grammar, and readability as one voice, ensuring consistency on use of format and terms.
- Proactively maintain proposal content library including project information and resumes
- Support Business Development Team with industry research, competitive analysis and overall pipeline management
- Support Business Development Team in the development of external collateral, including coordination with the Communications Team
- Client Communications: regularly download and distribute client RFP documents/communications; attend client meetings as required for the proposal process; submit pre-bid clarification questions, manage post-bid clarification process with an understanding of the technical and commercial requests and responses
Key Success Factors and Capabilities
Leadership
- Demonstrate strong work ethic, ownership, and accountability for the proposal and the proposal process.
- Act as a leader on the team, working collaboratively and providing direction and coaching to Proposal Coordinators and other Pre-Construction team members.
- Support the team in achieving goals.
Teamwork
- Put aside personal agendas and work for the benefit of all stakeholders.
- Manage the experience of customers to ensure positive relationships are established and maintained.
- Listen to and value people with different perspectives, skills, and experiences.
Focus on Excellence
- Use process discipline and best practice to drive performance.
- Search for ways to add value and take performance to the next level; every day, every week.
- Use metrics and benchmarks to measure performance and find ways to achieve schedules and objectives.
Education, Experience and Knowledge
- Completion of a diploma or university bachelor program.
- Completion of or working towards Association of Proposal Management Professionals (APMP) Certification (3 levels) considered an asset
- 5-7 years of proposal management experience
- Comprehensive knowledge of larger or complex proposal submissions is an asset.
- Experience with narrative development, proofreading, editing, and formatting.
- Experience in a deadline-driven work environment leading to prioritizing work.
- Proficiency with Adobe Suite, MS Office Suite, SharePoint, and Proposal Automation Software
- Strong communication and advanced writing skills with the ability to understand technical construction language.
Working Conditions
- This role is primarily office-based, though some travel may be required.
If this sounds like you, then Graham may be the right fit. Apply today.
Graham is an Equal Opportunity Employer, and employment selection decisions are based on merit, qualifications, and abilities. Graham does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other characteristic protected by country, regional or local law.
No unsolicited resumes or phone inquiries from agencies, thank you.
As Graham's trusted recruitment partner, Jardeg aids in the hiring of skilled professionals who play a crucial role in the success of Graham's Buildings, Industrial, Infrastructure, Water, Development, Maintenance and Turnaround projects across Canada.