Graham is an employee-owned construction solutions partner that services the buildings, industrial, infrastructure, water and project finance sectors. We deliver lasting value for our clients through meticulous planning and scheduling, while upholding rigorous safety and quality standards. With offices throughout North America, our passionate and knowledgeable teams deliver projects that enable communities to thrive and people to live, work, move and grow in a rapidly changing world. With over nine decades of experience, Graham has the resources, capacity and expertise to undertake projects of every scope, scale and complexity. Join our team to deliver a better tomorrow.
 

We are seeking top-tier talent to join our Corporate Services team and support our construction operations by applying your expertise to various Corporate Services business initiatives. As a member of this collaborative team, you can expect a safe, diverse and inclusive environment, and on-going learning and career development opportunities.

Summary

Reporting to the VP IT & EA / AoE Business Leader, the Business Analyst is responsible for leading moderately complex initiatives that span departments and support mid-sized systems or process changes. This role translates business needs into solution requirements, manages the full lifecycle of assigned initiatives, and acts as the main liaison between business teams and the Continuous Improvement team.

The successful candidate demonstrates initiative by defining scope and success measures, removing blockers, and driving results in collaboration with business partners. In addition to operating within established frameworks, they help define boundaries by applying judgment and structure to shape project scope and direction.

The incumbent must be skilled in translating complex technical concepts into accessible business language and vice versa while drawing out critical information from stakeholders who may not always know exactly what they need.

This role requires the ability to influence stakeholders without formal authority and maintain strong commitment to delivering outcomes that align with organizational goals.

Essential Functions

End-to-End Business Analysis 

• Deliver clear, actionable requirements that enable successful project outcomes
• Lead requirements gathering sessions with stakeholders
• Analyze gaps, map current and future states, and develop specifications
• Translate business needs into functional and technical documentation and distill complex technical solutions into accessible terms for non-technical audiences
• Conduct stakeholder walkthroughs and obtain sign-off on finalized requirements
• Validate alignment of requirements with organizational priorities and business case

Stakeholder Engagement & Change Support 

• Align stakeholders around project goals and support change adoption
• Act as the primary communication link between business and EA/IT
• Prepare and support UAT activities and training resources
• Collaborate with business leads to ensure successful change implementation
• Support organizational readiness by aligning communication plans with stakeholder needs
• Monitor change impacts and escalate concerns during rollout

Project Planning & Delivery Coordination 

• Ensure that initiatives are delivered on time and within scope
• Develop project plans, schedules, and resource requirements
• Track progress, manage risks, and escalate when needed
• Coordinate interdependencies across systems or business units
• Support delivery teams with issue resolution and change control documentation

Process Improvement 

• Identify and promote better ways of working
• Contribute to continuous improvement of templates and standards
• Share lessons learned with the broader team
• Identify trends across initiatives and recommend process enhancements
  
  

Cross-Functional Influence & Accountability

• Lead through influence and coordination to align outcomes and sustain momentum
• Influence stakeholders across departments to ensure shared ownership of initiatives
• Align roles and responsibilities where cross-team collaboration is required
• Foster accountability within the team without formal reporting lines
• Encourage alignment on timelines, deliverables, and quality expectations
• Provide informal coaching and direction to peers and project team members

Education, Experience & Knowledge

• Degree in Business, Information Technology, or a related field
• 5 – 10 years of experience in business analysis or systems implementation
• Strong understanding of project lifecycles and enterprise systems (ERP)
• Experience managing mid-sized initiatives under PMO or structured environments
• PMI, IIBA, or equivalent certification, is an asset

Working Conditions

• Hybrid or in-office, with some travel to meet project stakeholders or visit business sites
• Independently leads project analysis and delivery efforts
• Engages in cross-functional workshops, planning sessions, and testing cycles

If this sounds like you, then Graham may be the right fit. Apply today.

Graham is an Equal Opportunity Employer, and employment selection decisions are based on merit, qualifications, and abilities. Graham does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other characteristic protected by country, regional or local law.
 

No unsolicited resumes or phone inquiries from agencies, thank you.

As Graham's trusted recruitment partner, Jardeg aids in the hiring of skilled professionals who play a crucial role in the success of Graham's Buildings, Industrial, Infrastructure, Water, Development, Maintenance and Turnaround projects across Canada.